Legal
Terms of Sale
Last updated August 20, 2026
These terms cover products and services sold by Ascendant AI LLC under a quotation we issue. Where you and we have signed a separate agreement covering the same subject, that agreement governs and these terms fill the gaps.
01Orders
An order is an offer to buy. It becomes a contract when we accept it in writing or ship against it, and we may decline any order, including where a product is unavailable, where a price or specification was shown wrongly, or where we cannot satisfy ourselves about export requirements. We will tell you if we decline, and you will not be charged.
02Prices
Prices are in United States dollars and exclude shipping, insurance, duties and taxes unless the order says otherwise. The price that binds is the one on the order we accept. Any figure shown on a product page is provisional.
03Taxes and duties
Sales tax is added where it applies. You are responsible for import duties, customs charges and any tax applying where the goods arrive. If you are exempt from sales tax, send us the certificate before your order is accepted.
04Payment
Payment terms are set out on the order. Unless it says otherwise, payment is due before shipment. Where we agree credit terms, invoices are due as stated on the invoice, and unpaid amounts may carry interest at the rate the law allows.
05Delivery and lead time
We ship from the United States. The lead time for an item is confirmed on your order, because it depends on the configuration, the compliance work involved and the supply position at the time. Any date we give before that is an estimate made in good faith and not a promise.
06Risk and title
Risk of loss passes to you when the goods are handed to the carrier. Title passes when we have been paid in full. Please inspect a shipment when it arrives and tell us about damage or a shortage within a reasonable time, so that we can raise it with the carrier while a claim is still possible.
07Returns
Ask us before returning anything. We will tell you whether the item can be returned, what evidence we need, and who pays the shipping, and we will give you a return reference. Goods built or configured to your specification, and software or licenses already delivered, are not returnable except where they are faulty. Return terms for a particular order are confirmed on that order.
08Warranty
We warrant that products we manufacture will be free from defects in material and workmanship, and will match the specification agreed for your order, for the warranty period stated on that order. Where an order does not state a period, the period is the one we confirm in writing for that order. Tell us within the period, and our obligation is to repair the item, replace it, or refund what you paid for it, at our option, once we have had a chance to inspect it. The warranty does not cover fair wear, crash damage, misuse, modification, unauthorized repair, or use outside the operating conditions in the documentation. Parts made by other manufacturers carry their own warranties, which we pass through to you where we may.
09The limits of that warranty
That warranty is the only warranty we give. To the fullest extent the law allows, we disclaim all others, express or implied, including any implied warranty of MERCHANTABILITY and any implied warranty of FITNESS FOR A PARTICULAR PURPOSE, and we do not warrant that a product will meet a requirement we have not agreed in writing. Repair, replacement or refund is your only remedy for a defect. If that remedy fails of its essential purpose, both parts of the section headed Limit of liability still apply, the money limit and the exclusion of indirect and consequential loss, each independently of that remedy and of the other. We also do not give the implied warranty against infringement that the law would otherwise imply.
10Software
Software, including MoonTower, is licensed and not sold. Your right to use it is set out in the license terms for your order, lasts as long as that license, and does not transfer with the hardware unless we agree in writing.
11Subscriptions
Where software is sold as a subscription, the term, the fee and what it covers are set out on your order. A subscription renews for the same term unless either of us gives notice before the renewal date, and we will tell you before a renewal that carries a price change. You may cancel by telling us before the next renewal; canceling stops the next term rather than refunding the current one, unless the order says otherwise. Data you put into the software stays yours. Ask us before your subscription ends and we will give you a copy of it in a common format; after it ends we may delete it, so ask in good time.
12Compliance and export control
Our products and the technical data that goes with them may be controlled under United States export law, including the Export Administration Regulations and, for defense articles, the International Traffic in Arms Regulations. You may not export, re-export, transfer or disclose them, in any form, contrary to those laws. You confirm you are not subject to a restriction that would prevent us dealing with you, and that you will not supply our products to a party that is. Some orders need an authorization before we can ship, and we will not ship until it is in place.
13Government orders
Where you buy for a United States government contract or subcontract, tell us before your order is accepted, and tell us which clauses have to flow down. Most of what we sell is offered as a commercial item, and where an order is for a defense article different rules apply and we will say so. The clauses that bind us are those the regulations require for that kind of item, and any others we accept in writing for that order. Clauses on your order form are not accepted by our shipping against it or by our silence. If you do not tell us before your order is accepted, no flowdown applies to it and you cover us for any that is asserted later.
14What you take responsibility for
You will DEFEND, INDEMNIFY AND HOLD US HARMLESS against claims, losses, damages, liabilities, fines, judgments, settlements and costs, including reasonable attorneys' fees, arising from your breach of the section headed Compliance and export control, from your operation of an aircraft, or from a specification you gave us to build to that turns out to infringe someone else's rights. THIS APPLIES EVEN WHERE THE CLAIM ALLEGES THAT WE WERE NEGLIGENT, except to the extent a court finds the loss was caused by our gross negligence or wilful misconduct. We will tell you promptly about any such claim, let you take conduct of it where the law allows, and take part with our own counsel at our cost. You may not settle a claim in a way that admits fault on our part, or puts an obligation on us, without our agreement.
15Your obligations as an operator
Flying an unmanned aircraft is regulated. You are responsible for holding the certificates, authorizations and insurance that apply where you fly, for operating within the rules, and for the safety of your operation. Nothing we sell relieves you of that.
16Limit of liability
To the fullest extent the law allows, our total liability arising out of an order is limited to the amount you paid for the goods or services that gave rise to the claim, and we are not liable for indirect, incidental, special or consequential loss, including lost profits, lost data, or the cost of substitute goods. Nothing here limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.
17Force majeure
Neither of us is liable for a delay or failure caused by something outside our reasonable control, including natural events, war, civil disturbance, epidemic, government action, export restrictions, carrier failure and supply-chain interruption. We will tell you promptly and work with you on the consequences.
18General
If a court finds part of these terms unenforceable, the rest continues to apply and that part is limited only as far as it must be. These terms, your order, any license terms that apply to software on it, and any agreement we have signed with you, are together the whole agreement about what you buy, and they replace anything said before it. Neither of us may transfer the agreement without the other's consent, except to a company taking over that business. If we do not enforce something straight away, we have not given it up. The sections headed Payment, Risk and title, Warranty, The limits of that warranty, Software, Subscriptions, Compliance and export control, What you take responsibility for, Limit of liability and Governing law continue to apply after an order is completed, canceled or terminated. Notices go to the addresses on the order, or to the address in the section headed How to reach us, and take effect when they are received or, if delivery is refused, when it is attempted.
19Governing law
These terms are governed by the laws of the State of Texas, without regard to conflict of laws rules. The courts of Travis County, Texas have exclusive jurisdiction, and the United Nations Convention on Contracts for the International Sale of Goods does not apply.
20How to reach us
Questions about an order, a return or an export requirement: info@ascndx.ai, or Ascendant AI LLC, 11110 Metric Blvd., Building 8, Suite B, Austin, TX 78758 USA.
Using the site itself is covered by the Terms of Use, and what we do with information is covered by the Privacy Policy.
Back to home